Box Office Assistant Supervisor

This position is responsible for the supervision of the BMC Box Office and Cashiers at Whittington-Pfohl Auditorium and Parker Concert Hall on the grounds of Brevard Music Center, and Scott Concert Hall at the Porter Center on the grounds of Brevard College. This position reports to the Box Office Supervisor and the Box Office Manager.

Dates of Employment: May 12 through August 3, 2025

Responsibilities include, but are not limited to:

  • Manage two additional cashiers on any particular shift; duties include some scheduling and training.
  • Maintain a clean and safe working environment.
  • Manage a large database of constituent records.
  • Assist with management of reserved parking area.
  • Assist with managing the procedure for ticket scanning/access control.
  • Monitor and track patron use of complimentary tickets and donor benefits.
  • Sell single and subscription tickets (if applicable); upselling when possible.
  • Capture and organize all customer information and payment details.
  • Maintain and update constituent records.
  • Educate patrons about purchased performances, guest artists, and programming.
  • Handle patron inquiries.
  • Answer and process telephone calls.
  • Process daily reconciliations for yourself and oversee those for the cashiers.
  • Facilitate any daily batch printing for will call orders.
  • Monitor online ticket orders and the box office email.
  • Assist with management of Maestro members and parking.
  • Fulfill general administrative duties as needed.

Qualifications:

  • Exceptional phone and computer skills.
  • Ability to handle the general public in a variety of situations.
  • Excellent interpersonal, organizational, and administrative skills.
  • Excellent problem solving skills.
  • Knowledge of word processing programs and internet navigation.
  • Knowledge of ticketing system a plus (Tessitura); training will be available.
  • Knowledge of classical music is strongly recommended.
  • Ability to work under pressure and time constraints.
  • Must be a team player with a positive attitude, and able to work with a variety of colleagues – staff, faculty, students, volunteers.
  • Valid driver's license; own vehicle required.

Requirements:

  • Complete satisfactory background check.
  • Must have a valid state driver’s license and possess a clean driving record.

Compensation: Includes a season stipend paid bi-weekly, full board, and on-campus housing.

Review of applications will begin February 1, 2025 and continue until the positions are filled. Please direct any questions to:

Amber Svetik
Box Office Supervisor
Brevard Music Center
asvetik@brevardmusic.org
(828) 862-2112

To apply for this position:

  1. Click the button below.
  2. Create a MyBMC account (if you don't already have one).
  3. Sign in to your MyBMC account.
  4. Visit the Employment section.

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Brevard Music Center is a summer institute and festival. Over four hundred young musicians from around the country come each summer to study and perform in over 80 concerts ranging from orchestra to opera, chamber music and pops. As a matter of policy, the Brevard Music Center does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, or genetic information (including family medical history) in the recruitment and admission of students, the recruitment and employment of its faculty and staff, or the operation of any of its programs and activities.